Privacy Policy
Effective October 23, 2026
This policy explains how RidgeView Landscaping & Design handles information collected through our website, chat widget, and landscaping and construction services in Austin and Central Texas.
Information we collect
We collect information you provide, including your name, mobile number, email, inquiry, property and project details, communications, consultation and appointment information, and records needed to provide service. Please provide only information relevant to your request.
How we use information
We use information to respond to inquiries, arrange property walkthroughs and consultations, prepare estimates and proposals, coordinate projects, provide service updates, maintain customer records, improve our website and services, and comply with applicable obligations. Promotional text messages require separate express consent.
Website analytics, cookies, and advertising technologies
Our website and technology providers may collect browser and device information, pages visited, interactions, and approximate location through cookies and similar technologies. These technologies may support website operation, analytics, and advertising measurement. Third-party advertising technologies, if used, may process information under their own policies. You can manage cookies through your browser and exercise applicable opt-out rights by contacting us. We do not use mobile opt-in data or SMS consent for third-party marketing.
Customer and project information
We use property details, plans, preferences, site observations, estimates, agreements, and project communications to evaluate, plan, deliver, and support your project. We disclose relevant information to contractors or providers only as needed for those purposes, subject to the special mobile-information restrictions below.
Text messaging and mobile information
By initiating a text message or submitting your information through the RidgeView chat widget, you agree to receive conversational and customer-care text messages from RidgeView Landscaping & Design regarding your inquiry, consultation, estimate, appointment, service, or project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
Mobile numbers, SMS opt-in information, and messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers only as necessary to deliver and support the messaging program.
The service-provider exception for mobile information is limited to delivering and supporting messages, such as messaging platforms and carriers. Customer-care consent is separate from any optional promotional consent. You can request assistance by replying HELP, calling 512-508-3079, or emailing [email protected]. Reply STOP to opt out of SMS. We may retain necessary opt-out records to honor your choice.
Texas privacy rights
Where applicable under Texas law, you may request access to or confirmation of processing of your personal information, correction, deletion, or a portable copy, and opt out of targeted advertising, sale of personal data, or qualifying profiling. Contact us to exercise a right or appeal a response. We may verify your identity and will respond as required by applicable law. We do not discriminate for exercising applicable privacy rights.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards. No website or transmission is completely secure. We retain information as reasonably necessary to respond to you, provide service, maintain business records, honor consent and opt-out choices, resolve disputes, and meet legal obligations.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and remove it as appropriate.
Third-party links
External websites and services have their own privacy practices. Review their policies before providing information.
Policy updates
We may update this policy by posting a revised version and effective date. Material changes will be communicated as required by law.
Contact RidgeView
RidgeView Landscaping & Design · Austin, Texas · Serving Central Texas.
512-508-3079
[email protected]
See our Terms of Service.